Testimonials

Tracy L. Jenish, Marketing Director: Canterbury on the Lake

"Our Pub restaurant staff is really doing well with FullCount. They have mastered the touchscreen quickly and the managers have become very comfortable with the Back-Office piece in terms of adding items and changing menus. These are people who don't have any kind of experience in this area and were fearful of the technology at first. After a few initial questions, they were off and running on their own! Our project manager has been very helpful and it was great having someone on-site to help with the implementation and training."

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Michael R. Dirlam, Director of Operations: Kingswood Senior Living Community

"We are pleased with the level of support and attention we receive from the FullCount team. They have provided the type of service that is remembered, which positively impacts both us and our residents. With the roll out of our new menu, etc., it was imperative that we got it right.  Your teams prompt action was appreciated by us and our residents. Please use us as a reference for support."

Deborah Bailey, Administrative Assistant Food Services: Marquette Manor

"Before implementing FullCount much of the dining, billing and accounting processes were done manually. All of these processes are now tracked and managed within FullCount which has enabled us to save a significant amount of time in our administrative departments. What used to take two days for the dining departments can now be accomplished in about two hours. The support has been very good, I have been impressed with the staff."

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Tracy Swen, Associate Director of Finance and Operations: Golden West Senior Residence

"In looking at other alternatives, we chose FullCount for two main reasons - flexibility and accessibility. FullCount was more flexible and customizable than other products we looked at. Being designed specifically for retirement communities, FullCount provided more of the functionality we needed."

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Jill Sorenson, Director of Management for Life Care Services: Casa de las Campanas

"We offer two separate dining rooms, one is a full-service restaurant and the other is a buffet. FullCount works for both setups and everything flows into one system, which is great for reporting purposes. Alliance Technologies has been wonderful to work with."

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