Senior living POS software built for resident care

The senior living POS built for resident-aware dining, meal plan accuracy, and billing you can trust — purpose-built for assisted living, memory care, skilled nursing, care homes, and CCRC communities.

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Built for community complexity

Resident-aware by design. Accurate by default.

FullCount enforces rules at the point of ordering — not after the fact. The system knows who the resident is, what their plan covers, what dietary restrictions apply, and where the charge should go. Staff don't carry that burden. The platform does.

Resident identity and meal plan recognised instantly at ordering

Dietary restrictions and allergen alerts surfaced before items are served

Meal plan eligibility, declining balances, and overages applied automatically

Every charge flows to resident statements and billing exports without manual entry

Families see real-time account activity through FullCount Engage

Resident

Plan

Dietary

Charge

Statement

Built for senior living operations:

Multiple meal plans, allowances, and overage rules across one community

IL, AL, MC, SN, and CCRC environments — each with distinct workflows

High staff turnover — rules enforced by the system, not by memory

Families expect transparency — billing disputes are reputational risks

EHR, billing, and payroll systems that need to stay in sync

Not built for general restaurants or single-service food operations

FullCount is purpose-built for senior living communities with resident accounts, meal plan complexity, and billing integration requirements.

Need senior living POS that understands the context behind every transaction?

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Every care level. Every community type.

Built for the full senior living continuum

Independent living

Independent Living

Restaurant-style dining, self-service ordering, online reservations, and resident portal access. IL residents expect convenience, independence, and amenity variety — FullCount delivers it across every venue on campus.

Online ordering & reservations

Resident portal

Multi-venue PO

Declining balance plans

Gift cards

Assisted living

Assisted Living

Staff-assisted ordering, dietary controls, and simple billing — with growing amenity revenue to capture. FullCount handles AL's evolving model: all-inclusive dining plus new paid amenities, all tracked accurately.

Staff-assisted ordering

Dietary & allergen alerts

Meal plan rules

Revenue tracking

Resident billing

Memory care

Memory Care

Safety-critical dietary workflows, staff-managed ordering, and EHR sync. In memory care, dietary errors and billing inconsistencies are not just operational failures — they are care failures. FullCount prevents both.

Dietary controls

Staff-only ordering

EHR & ADT integration

Allergen alerts

Auditable charge data

CCRC / Life plan

CCRC & Life Plan Communities

Multiple venues, multiple care levels, multiple meal plans, and enterprise reporting in one platform. CCRCs represent FullCount's deepest use case: complex multi-care billing. and cross-community purchasing, with complete visibility.

Multi-care-level billing

Cross-venue accounts

Enterprise reporting

100+ meal plans

Couple & spouse billing

Core value pillars

What FullCount delivers for senior living communities

Accuracy at the point of care

Meal plan rules, dietary restrictions, pricing, and charge logic enforced automatically at ordering — not corrected after the fact.

Trust for residents and families

Accurate statements, real-time account visibility through FullCount Engage, and fewer billing disputes — the foundation of family confidence.

Consistency across every venue

One platform for dining rooms, bistros, cafés, and markets — centralised configuration, applied consistently across every service point.

Financial clarity for leadership

Real-time reporting, billing exports, and EHR integration give finance teams clean data and month-end closes they can trust.

Everything connected

From resident identity to resident statement

Identify the resident profile

Resident account, meal plan, dietary profile, and pricing rules recognised instantly — by card swipe, ID lookup, or account search.

Enforce rules at ordering

Plan eligibility, dietary restrictions, overage logic, and charge routing applied automatically — before the order is placed, not after.

Flow to billing and reporting

Transactions flow into meal plan balance reports, dining revenue dashboards, and connected SIS or finance systems in real time.

Every feature built for senior living — not adapted from it

Meal plan management

100+ plan types, declining balance, flex credits, and overages

Dietary & allergen controls

Restriction and allergen alerts surfaced at the point of ordering

EHR & system integrations

60+ connections across EHR, billing, payroll, and engagement

Resident-aware POS

Rules applied automatically — staff don't need to remember them

Rugged tablets

Tableside and assisted service across dining rooms and bistros

Self-service kiosks

Resident independence in IL and café environments

Online ordering

Resident-facing ordering for in-room dining and pickup

Reservations

Dining room bookings managed by residents or staff

Family monitoring

Real-time account visibility for families through Engage

Resident billing

Item-level charges, statements, and billing file exports

Connected ecosystem

Connects with the systems senior living communities already use

60+ integrations across EHR, billing, payroll, and resident engagement — no rip and replace, no duplicate data entry.

Connected to 60+ software integrations

Integration types

Accounting & Finance

EHR & Billing Systems

Resident Engagement

ADT Integration