Bring Your Talents to FullCount

Implementation and Support Specialist

If you are a recent or soon to be college graduate, FullCount is looking for talented individuals to join our team! All majors are encouraged to apply. Due to the fast growth of our company, we are looking for someone with excellent customer service and communication skills to join our software company. FullCount is located in Ankeny, Iowa and offers a fun, casual and team-oriented work environment. The position offers the opportunity to travel nationally and use your communication and project management skills to support our customers and implement the FullCount software. You don’t have to be a computer geek. If you can operate your phone, like the challenge of working with computers and enjoy problem solving, you can acquire the “techy” knowledge along the way.

Implementation and Support Specialist Application

  • Max. file size: 20 MB.

Support Specialist

The Support Specialist will showcase exceptional customer service delivering support for a variety of questions and issues related to the FullCount product to ensure successful, sustainable and long-term partnerships with clients. They will become an expert on the software, hardware, and networking solutions used as part of the solution. They will be the first line of communication to the clients with respect to support tasks and will leverage resources as necessary to ensure quality and satisfaction. When not directly working on support tasks, the Support Specialist will assist with project work including data manipulation, documentation and communication. They will also participate in other tasks as necessary including analysis, program testing, and support documentation within an operations team.

Support Specialist Application

  • Max. file size: 20 MB.