Reservations - Convenience and Savings
The reservation module is accessible from three platforms: resident portal, touchscreen, and back office. This allows for easy management and convenient access for residents. The easy-to-use interface walks residents through placing a reservation from within the resident portal, with checks put into place in regard to your community's guidelines. Reservations can also be viewed and managed from the back office and touchscreen allowing for seamless access.
Reservations are an optional piece of the FullCount resident portal. Each portal has its own URL and customers are issued a username and password by their community. Customers can conveniently place reservations from within the portal.
There are several customizable settings that give communities full control of the reservation setup. General settings such as department and times available for reservation can be combined with detailed settings such as number of days/minutes in advance the request must be placed, black out dates, and more.
Absolutely. Many of our communities utilize reservations for housekeeping, salon, and transportation appointments.
The reservation module reaches across each FullCount platform: resident portal, touchscreen, and back office. We do offer a Resident Portal API integration, which allows for the possibility to host our portal and associated reservations, within existing community portals.
There is an optional message for confirmation and reminders sent via email to residents.
Yes! Although this is a relatively new feature, we have several communities utilizing this module.
Yes, there is an additional $50 monthly fee, a setup cost, and you must have the resident portal active in order to utilize reservations. This feature is well worth the extra fee, raising resident satisfaction and lowering labor costs.
If reservations are implemented with a new project, there is no additional setup time. For existing communities wishing to add online ordering, you can implement the new feature within 1-4 weeks.