FullCount Install at The Village at Woods Edge
When The Village at Woods Edge approached FullCount, they were facing some unique challenges, including labor constraints and the need to optimize their operations while enhancing the resident experience. We knew we were up to the task, and together with the amazing team at Morrison Living, we were determined to make a real difference!
We deployed POS terminals and tablets for table-side ordering, making transactions faster and smoother for both residents and employees. We also introduced a unified resident portal that brings together resident account information, online ordering, and reservations all in one place!
The success of this project is thanks to Yuma West, the project's dedicated implementer and the unwavering support of the community team and leadership.
"Yuma has been great. We had four Zoom calls leading up to her arrival and subsequent go-live with the system. We were all well aware of what to expect on the go-live date. Her training with the FOH and BOH staff the day before go-live was very thorough.
Most times when a new system is implemented, employees tend to shy away from it. This is not the case with the FullCount system. Supervisors, lead servers, and waiters and waitresses have embraced this in a way I haven't seen before. Believe me, I wouldn't be saying this if it wasn't 100% true."
Robert Visconti | Director of Dining Services | The Village at Woods Edge
If you'd like to revolutionize your senior living dining room, click here for a demo.
We are incredibly proud to extend our technology to yet another Morrison managed community, and we'd like to express our heartfelt gratitude to The Village at Woods Edge and Morrison Community Living for trusting us with this important project. 💙