Posts by Cameron Lang
What Today’s Senior Living Residents Expect from Their Dining Program
In today’s senior living communities, dining has evolved far beyond mere sustenance. Residents now seek experiences that mirror the flexibility, personalization, and quality they’ve enjoyed throughout their lives. Understanding these expectations is crucial for communities aiming to enhance resident satisfaction and stay competitive. The Evolving Landscape of Senior Dining Expectations A recent survey highlights a…
Read MoreEdgewater Voted Favorite Senior Living Community
We’re happy to share some exciting news from one of our long-standing customers: Edgewater, a Wesley Life community, has been voted Favorite Senior Living Establishment in West Des Moines in Iowa Living Magazine’s February 2025 edition! This achievement is more than just a title—it’s proof that the heart, dedication, and efforts of the entire team…
Read MoreA Senior Dining Story, Part 3: Thriving at Paradise Palms
Now that FullCount is up and running, dining at Paradise Palms has never been busier—or livelier. Jason’s dining room now operates as smooth as butter, seamlessly managing reservations, tracking resident preferences, and keeping service running smoothly. No more long lines, billing headaches, or meal mix-ups, just effortless dining that lets staff focus on what matters…
Read MoreBetter Dining, Happier Residents at Paradise Palms
This is Part 2 of “A Senior Dining Story” – a series based off fictional events that help better demonstrate the pain points of any senior living dining operation. While the story is fabricated, the practicality of our tools is not. We hope you enjoy this story and the many more that are to come! …
Read MoreParadise Palms: A Senior Dining Success Story
“A Senior Dining Story” is a series based off fictional events that help better demonstrate the pain points of any senior living dining operation. While the story is fabricated, the practicality of our tools is not. We hope you enjoy this story and the many more that are to come! A full dining room is…
Read MoreOrder Taking in Senior Living
The landscape of order taking in senior living dining has come a long way. From pen-and-paper to digital efficiencies that elevate both resident satisfaction and staff productivity. While the goal of delivering a high-quality, personalized dining experience remains the same, the methods communities use to process orders are evolving. The Move to Tablet-Based Systems and…
Read MoreStreamline Dining Management from Order-Taking to Invoicing
In senior living communities, managing dining services efficiently is essential to keeping operations smooth and residents satisfied. However, relying on manual processes—like paper-based orders, disjointed tracking of preferences, and tedious invoicing—can create costly bottlenecks. Errors, delayed billing, and communication gaps between dining and finance teams don’t just frustrate staff—they negatively impact resident experiences and your…
Read MoreHow to Calculate Food Costs to Maximize Profits
Calculating food costs goes beyond numbers; it’s about making smart decisions that impact your dining services, resident satisfaction, and overall financial health. In senior living, where dining is a key aspect of care, understanding food costs helps you manage resources effectively. Here’s how you can accurately calculate your food costs to reach your financial goals. …
Read MoreHow Does a Menu Management System Work?
In senior living, dining is more than just a meal—it’s an experience that shapes residents’ daily lives. That’s why FullCount’s menu management system is designed to do more than just organize; it transforms how your community delivers personalized, efficient, and satisfying dining experiences. A centralized menu planning feature allows your dining team to create, modify,…
Read MoreIngleside Enhances Resident Experience with User-Friendly Design
“FullCount is a company open to client suggestions that actually does something about it. Believe it or not, it’s so rare in senior living.” – Dusanka Delovska-Trajkova, Chief Information Officer at Ingleside. Ingleside, the parent organization of three premiere, not-for-profit Life Plan Communities in the Washington DC Metropolitan Area, is recognized for its dedication to…
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