Family monitoring built for senior living

FullCount Family Monitoring gives families clear, real-time visibility into dining activity and account usage, building trust, reducing questions, and supporting stronger community relationships.

Senior Living Family Monitoring

Item-level transparency without added work

FullCount Family Monitoring is powered by the same item-level data used for dining, billing, and reporting. Families see accurate, up-to-date information on meals, purchases, and balances, without staff generating reports or answering routine questions. What families see always matches the system of record.

0M+
transactions per year
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live touchscreen devices
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online orders annually
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senior living communities

Core Benefits

Transparency that builds trust for everyone

FullCount Family Monitoring delivers clear insight for families while reducing administrative burden for community teams.

Real-Time Dining Activity

Families can view dining and purchase activity as it happens with no delays or summaries.

Clear Spend & Balance Visibility

Meal plan usage, balances, and discretionary spend are easy to understand.

Reduced Staff Support

Families self-serve answers instead of contacting staff.

Privacy & Permission Controls

Communities control access to ensure appropriate visibility.

Visibility without extra systems or work

Family Monitoring is built directly into the FullCount platform no exports, no duplicate tools, and no reconciliation.

Integrated with FullCount Engage

Uses the same data powering resident and staff experiences.

No Manual Reporting Required

Eliminates ad hoc explanations and report requests.

Secure Access Controls

Permissions align with community policies and privacy needs.

Item-Level Accuracy

Families see the same data finance teams rely on.

How It Works

How FullCount automatically keeps families informed

Capture accurate transactions

Every meal and purchase is recorded at the item level.

Update data in real time

Activity and balances reflect immediately after service.

Present clear information visibility

Families view accurate information without staff involvement.

Maintain control and security

Permissions ensure appropriate access at all times.

Proven across senior living communities nationwide

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meal plans supported
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online orders per year
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software integrations
0M+
transactions annually

"We have recently implemented the integration of Admission, Discharge, Transfer information from our Billing application to FullCount. This has eliminated the need to manually enter the same information in two separate systems, allowing staff to focus on other tasks.”

Robert Hagan
Director Of Financial Services
The Heritage Brentwood