Purchases and charges built for senior living

FullCount Purchases & Charges ensures every dining and amenity purchase is charged correctly at the moment of service, protecting revenue, reducing disputes, and building resident trust.

Senior Living Dining Payments

Automatic item-level charging enforced everywhere

FullCount Purchases & Charges applies billing logic at the moment of purchase. Every item is evaluated against meal plans, eligibility rules, guest status, and pricing, without staff intervention. Whether a purchase happens at the point of sale, online, or through assisted or batch ordering, the same rules apply every time.

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transactions per year
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live touchscreen devices
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online orders annually
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senior living communities

Core Benefits

Accuracy at the source. Confidence everywhere else.

FullCount Purchases & Charges removes manual decision-making from billing. Ensuring consistency, transparency, and revenue protection across all dining and amenity purchases.

Item-Level Purchase Tracking

Every purchase is recorded at the item level and tied to the correct resident, guest, or account.

Automated Charge Application

Credits, overages, guest charges, and discretionary pricing are applied automatically.

Guest & Family Charge Handling

Guest and family purchases are tracked and billed correctly every time.

Real-Time Charge Visibility

Charges are visible immediately after purchase, supporting transparency for residents and families where enabled.

One charging engine across all purchases

FullCount Purchases & Charges works quietly in the background, applying the same rules across every dining and amenity workflow.

Unified Across All Ordering Channels

POS, online ordering, batch service, and assisted dining all follow the same charging logic.

No Manual Overrides or Reconciliation

Eliminate spreadsheets, price overrides, and post-service cleanup.

Supports Dining & Retail Venues

Handle cafés, markets, pubs, and discretionary purchases with ease.

Integrated with Billing & Statements

Clean handoff to accounting and billing systems, no data manipulation required.

How It Works

How FullCount keeps billing accurate at the point of service

Capture the purchase

Every item is recorded with full context of resident, venue, and order type.

Apply charging rules automatically

Meal plans, eligibility, overages, and pricing logic are enforced in real time.

Record item-level detail

Each purchase is logged clearly for reporting, billing, and audit.

Flow cleanly into billing

Charges feed directly into resident statements without manual intervention.

Proven across senior living communities nationwide

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meal plans supported
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online orders per year
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software integrations
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transactions annually

"We have recently implemented the integration of Admission, Discharge, Transfer information from our Billing application to FullCount. This has eliminated the need to manually enter the same information in two separate systems, allowing staff to focus on other tasks.”

Robert Hagan
Director Of Financial Services, The Heritage
Brentwood