FullCount Online Ordering gives residents more independence while keeping dining safe, accurate, and operationally simple whilst being fully connected to meal plans, dietary rules, and billing.
FullCount Online Ordering is natively integrated into the FullCount platform. Menus, availability, dietary rules, and meal plans are shared across online and in-person ordering, so everything stays in sync. Residents gain flexibility. Teams keep control. Accuracy is enforced automatically.
FullCount Online Ordering balances convenience with safety and operational discipline, so communities can expand access to dining without creating risk or extra work.
Residents place orders digitally from approved menus, for dine-in, pickup, or delivery where available.
Staff can place orders on behalf of residents in AL, MC, and SN, while eligibility and dietary rules are enforced automatically.
Online orders are evaluated at the item level against meal plans, credits, and overages, just like POS orders.
Restrictions and alerts are applied during ordering, before an order is submitted.
Because Online Ordering is part of the FullCount platform, it adds convenience without adding complexity for operations or IT.
Online and in-person orders use the same menus, pricing, and availability.
No separate ordering tools, apps, or reconciliations to manage.
Orders arrive where teams already work with no extra screens or processes.
Expanded ordering access without disrupting daily operations.
Residents and staff see the same menus used at the point of sale.
Dietary rules, care-level limits, and meal plans are applied automatically.
Orders flow directly into kitchen workflows with clear modifiers and notes.
Credits, overages, and guest charges are handled without manual review.
